Jardin Del Eden Boutique Hotel
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Posted by the owner · reviewed before publishing · times are Costa Rica local
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A boutique hotel above the busy street with immaculate grounds and a private beach across the road, where breakfast -- a buffet with gallo pinto and omelette and waffle stations -- gets consistent praise. Guests return to two names: Leonardo at the front desk, and Kevin at the beach bar, whose mezcal Old Fashioned regulars insist you try. Massages (ask for Yerling) round out an easy, well-located stay.
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Willams, Provincia de Guanacaste, Tamarindo, 50309, Costa Rica
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While I’m giving this hotel the highest rating possible, I feel it’s important to share one area that truly needs improvement: the dinner menu. Although dinner was included in the room rate, the food options were very disappointing. When traveling to an exotic destination like Costa Rica, the last thing guests want is to be served standard U.S.-style food. My sincere recommendation to management is to revamp the dinner menu to feature authentic Costa Rican cuisine, prepared in a gourmet style. Trust me—asking your chef to showcase local flavors would make a tremendous difference and elevate the entire guest experience. That said, breakfast was excellent. The Gallo Pinto (rice and beans) with fried eggs was absolutely delicious and exactly what guests expect and appreciate when visiting Costa Rica. Aside from dinner, this hotel and its staff deserve far more than five stars—closer to ten. Leonardo at the front desk was outstanding: professional, knowledgeable, and incredibly hospitable. The property is perfectly located, beautifully maintained, and the private beach across the street is a huge bonus. The bartender there was fantastic, with amazing drinks that truly completed the experience. an exceptional hotel with world-class staff—improving the dinner menu to reflect Costa Rican culture would take this place from great to unforgettable
My partner and I stayed here for 5 nights and it was perfecto! After a long journey, we were welcomed with cold eucalyptus towels to wipe off our face and hands and a welcome drink. Our room was ready and clean upon arrival. Housekeeping cleaned our room every day, which was amazing. We loved the breakfast buffet. The food was so good unlimited coffee, and the omelette and waffle station was a major plus. Private spot on the beach was amazing. We really loved the shower that was there and the amount of available. Beech shares every day. Tamarindo is beautiful and so is the property of Jardin Del Eden. I’m already planning a return trip next year!
We just checked out after a three-night stay at Jardin Del Eden Boutique Hotel, and while the property itself is beautiful and well maintained, the overall experience was disappointing due to consistently poor customer service and lack of attention to detail. After eight hours of travel, we arrived exhausted and dehydrated, only to be directed to empty water dispensers and then given warm tap water. When our airline instructed us to retrieve delayed luggage from the airport, the hotel offered no transportation assistance and simply told us to take an Uber. Later, multiple staff members watched us struggle to carry a 60-pound suitcase up and down stairs without offering help. Although the grounds are stunning and very clean, constant maintenance and construction created noise and even blocked the main walkway. On our final day, despite requesting help with a short transfer to their sister property, the front desk forgot. We attempted to walk with six bags, only to find the beach path closed due to construction. Again, staff observed us struggling and offered no assistance, directing us instead to a long, unpaved road. Dragging our luggage uphill for 20 minutes was completely unacceptable. The included meals were fresh and enjoyable, and the restaurant and bar staff were friendly. I want to ensure we give a very special and well-deserved shoutout to Kevin at the beach bar, who truly stood out and made our experience truly special. Unfortunately, the repeated service failures overshadowed the positives and made this stay feel far below expectations for a boutique hotel.
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