Stay Hosting – Property Management & Vacation Rentals Santa Teresa
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Posted by the owner · reviewed before publishing · times are Costa Rica local
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A property-management team that owners trust with their Santa Teresa rentals — responsive at odd hours, thorough with guest vetting, maintenance, housekeeping and detailed financial reporting, and steady enough that owners describe them as reliable partners year after year. The strongest, most consistent praise comes from the property owners they work for. If you're a homeowner looking for hands-off management on the Nicoya Peninsula, this is their sweet spot.
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Location
Colibri Surf House, Puntarenas Province, Santa Teresa, 60111, Costa Rica
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We have been utilizing Stay Hosting for the management of Villa Montecito, our luxury 3-bedroom villa located above Playa Hermosa de Cobano, Nicoya Peninsula, Puntarenas Province. The villa, designed by Argentinian architect Ine Palacios Hardy, showcases natural materials such as polished stone concrete, and teak, with locally made furniture. Our experience with Stay Hosting has been overwhelmingly positive. Their professionalism, attention to detail, and commitment to excellence have made them an invaluable partner to us. We highly recommend Stay Hosting to other property owners seeking reliable and high-quality property management services. Communication: From the onset, Stay Hosting has demonstrated excellent communication. Their team is responsive and proactive, addressing any issues promptly. The regular updates about bookings, maintenance, and any potential issues have been greatly appreciated. Their customer service team is always available to answer questions and provide support, making the management process seamless. Booking Management: Stay Hosting excels in booking management. They have successfully marketed Villa Montecito across various platforms, resulting in a fantastic occupancy rate. Their dynamic pricing strategies have ensured that we maximize revenue while maintaining competitive rates. The guest vetting process is thorough, ensuring that our property is in the hands of responsible and respectful guests. Maintenance and Upkeep: The maintenance of Villa Montecito has been handled exceptionally well. Stay Hosting ensures that the property is always in pristine condition. They coordinate regular inspections, repairs, and maintenance tasks, addressing any issues promptly to avoid disruptions for guests. The landscaping and pool maintenance services have kept the outdoor areas immaculate, enhancing the overall guest experience. Housekeeping Services: The housekeeping services provided by are top-notch. The villa is consistently clean and well-prepared for each new guest. They offer flexible cleaning schedules to accommodate guest preferences, ensuring that the villa maintains its high standards of cleanliness and comfort. Guest Experience: Guest satisfaction is clearly a priority for Stay Hosting. The personalized welcome packages, local recommendations, and 24/7 concierge services have received positive feedback from our guests. The team’s attention to detail and commitment to creating a memorable experience has resulted in positive reviews. Financial Reporting: Stay Hosting provides detailed financial reports, offering transparency and insight into the financial performance of the villa. The reports include breakdowns of income, expenses, and occupancy rates, allowing us to make informed decisions about our property. The ease of access to these reports through their online portal is a significant advantage. Marketing and Promotion: The marketing efforts by Stay Hosting have been instrumental in elevating the profile of Villa Montecito. Their use of professional photography and social media have broadened our reach. The content calendar they maintain ensures consistent and strategic promotion, attracting a diverse range of guests. We look forward to continuing our partnership with Stay Hosting and are confident in their ability to manage our property to the highest standards in the years ahead.
We booked 4 nights while staying with an infant and elderly parents. One bedroom had NO AC ( false advertising) we found poop throughout the house and ants on every eating surface that went into baby food. When I was trying to boil baby bottles I found poop on the hot stove. Please see pictures attached. This was a health hazard so we decided to leave after the first night. The hosts still charged me $500 even though he very well knows he is in the wrong and I should have not been charged.
Stay Hosting is an incredible company to work with, both as an owner and a renter. They are 100% professional and kind and responsive, even at odd times when you wouldn’t expect a response. Their care of both renters and owners is always fair and respectful. Highly recommend.
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