KC Hotel • San José

Pros: - Rooms are fairly big - The gym and pool are great. - They offer unlimited water which is always appreciated - Free wi-fi (ok speed, not the best) - I like how quiet and calm it is, the place in general is pretty. - Relatively close to points of interest - The staff is nice 🙂 Cons: - the bedsheets are dirty, seems like they don't change them constantly. - the included breakfast doesn't have a lot of variety and food doesn't look fresh, if you're expecting the hot food from breakfast to be actually hot, lose that expectation, the best you'll get is lukewarm. - they seem to have some trouble with the electronic door locks, you might have problems to get in and will have to request a manual key. - the food from the restaurant is overpriced for what they offer.

COCKROACH INFESTATION!!! We decided to stay here because it was in an area we wanted to be and the price was reasonable. After checking in we noticed the window was open which allowed smoke to come into the room from someone smoking outside. The receptionist was nice and upgraded us to another room. When we entered the room I noticed something crawling on the counter. I picked up the coffee machine and cockroaches scattered everywhere. We then noticed they were all over the bathroom and under the bed. We immediately took our belongings and checked out.

The rooms were good and clean. I booked this hotel for the location as it is close the Embassies and also because they have a pool. Unfortunately the pool was not heated, as they said there was a problem, so we could not use it, as the water was too cold. Bummer...