Yuli Hotel
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Posted by the owner · reviewed before publishing · times are Costa Rica local
About
A five-minute walk from Marino Ballena National Park and the shops and restaurants of Uvita, with modern rooms, a well-liked pool, a co-kitchen, and the on-site Aura Restaurant drawing praise for its food and fair prices. The setting and the pool area are the clear strengths. Service can be hit or miss — some guests found the staff genuinely helpful, others distant — so arrive with easygoing expectations.
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250 NORTE EL PARQUE NACIONAL MARINO BALLENA, Provincia de Puntarenas, Uvita, 60504, Costa Rica
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A beautiful property in close proximity to the national park - we really liked the location and the overall atmosphere. Unfortunately, during our stay we felt rather unwelcome. The staff seemed distant, often avoided eye contact, and whenever we had a request, we had the impression that we were bothering them. In a difficult situation, we would have appreciated more support: regarding transportation, we were initially told that no help was possible, and only after asking again did we receive assistance. We are not sure whether this was related to the festival taking place at the time - we were not part of it - but we still felt out of place. It’s a pity, as the property has great potential. However, if hosting guests feels like a burden, it might be worth reconsidering whether working in hospitality is the right choice.
Everything was great! The rooms are very modern, clean and comfortable! We also really liked having access to the co-kitchen. The staff was very nice and helpful, food was great at the Aura Restaurant, and it is located only about a 5 min walk from the Marine Park and plenty of shops and restaurants; best of all, very reasonably priced.
At first I tought I love this hotel. It's quiet, it looks good, the swimmingpool is great. But the rooms have mold in them, a lot, you can smell it. If you have a room down you will wake up from people above you because you can hear everything. If your room is next to the restaurant you will hear the music untill 10 pm I think. Also the rooms are not clean. There was a dead cockroach in the room, ants, also the sheets did have multiple stains and there was sand in the bed. The swimmingpool area is nice. Alltough there is mold on the beds aswell. The people who work there are nice, the manager is less friendly. It could have been a great hotel but it needs some work.
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